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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

James Emerson

March 14, 2023

5  out of  5 rating by James Emerson
"Very easy to deal with and very prompt in any questions I have had and very flexible to help me when it comes to making payment arrangements when money is tight been with them over 15 years . And honestly had my late wife pass away and they promptly paid on the policy no questions or red tape . Over all great company"

Dean Remington

March 9, 2023

5  out of  5 rating by Dean Remington
"Absolutely fantastic service with all my insurance needs. Experience counts and this Mallory knows her business within the insurance needs of the customer. Savings was huge and got more coverage for less money."

lashonda thomas

March 4, 2023

5  out of  5 rating by lashonda thomas
"Working with Mallory was an absolute pleasure. When I was shopping for auto and home insurance, she was incredibly helpful. She explained all of my options clearly and concisely and found me the best deal possible. And on a personal level, Mallory is one of the kindest people I've ever met – she made me feel comfortable and listened to my needs. I would highly recommend her! - lashonda thomas"

Jennifer ALLEN

February 28, 2023

5  out of  5 rating by Jennifer ALLEN
"Rachel is the best, she simplified the whole process for me and I greatly appreciated it. So pleasant and knowledgeable."

Keisha Odom

February 24, 2023

5  out of  5 rating by Keisha Odom
"Lindsey was amazing!!!! Hands down easiest way to get insurance I’ve ever experienced !!! Amazing service !!!"

Tammie Barnes

February 15, 2023

5  out of  5 rating by Tammie Barnes
"Mr Scott Cantrell , The experience I had today with Chris Parker, I would like to say thank you .You we're very helpful friendly and kind and you got me a good quote thank you again!!!!!!!"

Cherisse Freeman

February 9, 2023

5  out of  5 rating by Cherisse Freeman
"Autumn is the best!! She’s very patient, helpful & friendly. She has a beautiful spirit inside and out. She loves her job and she will go above and beyond to make sure your all of your needs is taken care of… always great customer service. Thanks for all that you guys do.."

Larry Tyler

February 9, 2023

5  out of  5 rating by Larry Tyler
"the office and staff are always super helpful and quick to respond with anything ive ever needed."

T Bell

February 1, 2023

5  out of  5 rating by T Bell
"Autumn & Donna are the best!! I will forever appreciate their hard work & dedication with the company and the care, from just a simple phone call, they have for me. Thanks for all that you guys do & the check ins I get along the way."

Kenneth Scott Gilbert

January 25, 2023

5  out of  5 rating by Kenneth Scott Gilbert
"After recently moving to Gardendale from Texas I needed to find a local State Farm Agent to swap everything over. Thanks to Crystal Wood she was able to assist me and get everything handled within less than a hour. Greatly appreciated.."

Zykell Lee

January 20, 2023

5  out of  5 rating by Zykell Lee
"Very helpful, friendly and goes over all the details."

Steve Biggs

January 19, 2023

5  out of  5 rating by Steve Biggs
"They are friendly and very helpful"

Tiffani Hernandez

January 18, 2023

5  out of  5 rating by Tiffani Hernandez
"Julie Armstrong is always friendly, helpful & quick to reply!!"

Michelle Edwards

January 9, 2023

5  out of  5 rating by Michelle Edwards
"My experience was AWESOME! Chris made the process easy and I'm glad that I dealt with him! Also, I received a great rate! Thanks for everything!"

Paul Maguire

January 6, 2023

5  out of  5 rating by Paul Maguire
"I presume Scott Cantrell had some premonition of excellence when he hired Cassie Parks. I've interacted with her a couple of times & found her professionalism, dedication to satisfying my needs and dedication to providing the information that helped me make a decision on buying auto insurance much easier. It was a pleasure dealing with her!"
Profile photo of gordon bower

gordon bower

December 28, 2022

5  out of  5 rating by gordon bower
"got it figured out quickly very attentive informative quick and courteous thank you very much"

Wendi Rivers

December 22, 2022

5  out of  5 rating by Wendi Rivers
"I'm giving this review because taking out a new insurance policy or adding to an existing policy is usually comparable to having a tooth pulled, but this was refreshingly different with State Farm and my new agent Lindsey Dodd she was professional yet very personable. She made this so easy, she gave me multiple quotes tailored for my specific situation and budget, it was smooth & simple just what I needed. Thanks, Wendi Rivers"

LeAnn Millwood

December 19, 2022

5  out of  5 rating by LeAnn Millwood
"Chris was so helpful and attentive. He made sure I understood what I was paying for and what coverage I was receiving. By far the best experience for home and auto insurance and all worries gone!!! Lowest price quoted with full coverage."

Carol Thornburg

December 14, 2022

5  out of  5 rating by Carol Thornburg
"Very responsive and helpful from the smallest of questions to helping resolve claims."

Violet smith

December 14, 2022

5  out of  5 rating by Violet smith
"They always are nice and very helpful."

Octavia giles

December 5, 2022

5  out of  5 rating by Octavia giles
"This firm is awesome Cassie parks was so helpful and nice and very patient with me glad you gave her on your team !❤️"

Carol Donaldson

December 2, 2022

5  out of  5 rating by Carol Donaldson
"Julie has been extremely helpful in getting my claim to the right place. She is extremely knowledgeable, and has always answered my questions (and yes I have had a lot)"

Sam Hazen

November 22, 2022

5  out of  5 rating by Sam Hazen
"Cassie was very helpful and knowledgeable. I have no problem recommending your agency to anyone that asks."

Jessica Thomas

November 21, 2022

5  out of  5 rating by Jessica Thomas
"Rachel did an outstanding job assisting me with my auto and home insurance quotes! She answered all of my questions and was able to get me the coverage I needed for a great price!"

jasmine sterling

November 11, 2022

5  out of  5 rating by jasmine sterling
"Cassie was an absolute sweetheart! Helped all the way through the quote and was very helpful answering questions and finding us the best price possible!"