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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Hood

March 20, 2025

5  out of  5
rating by Kim Hood
"Mallory was very helpful. Excellent customer service"
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Chad Carter

March 18, 2025

5  out of  5
rating by Chad Carter
"I would like to thank Shelby for immediate assistance pertaining to my auto policy. Swift service beyond reproach as always."
We responded:
"Thank you, Chad, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! I am lucky to have hard-working team members, like Julie, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Meghan

March 3, 2025

5  out of  5
rating by Meghan
"Mallory Hale helped me get a much more affordable rate and the process was quick and easy!"
We responded:
"We are overjoyed by reviews like this, Meghan! Mallory always puts our customers first and we are glad she was able to assist you with your insurance needs. Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
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Ben Angle

February 10, 2025

5  out of  5
rating by Ben Angle
"Autumn always works to make sure I am receiving the best insurance at the best price. She is great!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kemistry

January 24, 2025

5  out of  5
rating by Kemistry
"Rachel assisted me and she was great! So helpful, knowledgeable, attentive and professional. She made sure I was fully covered with the best policy for my situation. I never felt pressured into making a decision and that made that process much less stressful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Annie Gooden

January 15, 2025

5  out of  5
rating by Annie Gooden
"Brittney was so kind and helpful when I spoke with her about a policy. She answered all my questions and helped me fine the best policy for my needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tonya Freeman-Gely

December 3, 2024

5  out of  5
rating by Tonya Freeman-Gely
"I had been with another agency for 20+ years, and I have to say that Scott Cantrell State Farm treated me more like a person instead of a number. In fact they made me feel like family, and every time I've spoken to someone in the office they are courteous and helpful. I really can't say enough good things about Scott Cantrell and his team."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tiffany Williford

November 18, 2024

5  out of  5
rating by Tiffany Williford
"She was very sweet and helpful"
We responded:
"Thank you so much for your kind feedback! We're so glad to hear that you had a positive experience and that our team member was able to assist you. We truly appreciate your support and look forward to helping you again whenever you need it!"
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Ken Powe

October 24, 2024

5  out of  5
rating by Ken Powe
"Mallory was very professional, efficient and courteous."
We responded:
"Ken, thank you for your wonderful review! I'm glad to hear that Mallory provided you with professional, efficient, and courteous service. We truly appreciate your feedback and are grateful to have Mallory on our team. If you ever need further assistance, don't hesitate to reach out. - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Toni Stricklin

October 10, 2024

5  out of  5
rating by Toni Stricklin
"Autumn was very informative. It was a pleasant meeting. Thank you Autumn"
We responded:
"Thank you, Toni! I'm glad to hear that Autumn was able to provide you with the information you needed and that you had a pleasant meeting. We appreciate your feedback and look forward to assisting you with any future needs. - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Daniel Micaletti

October 8, 2024

5  out of  5
rating by Daniel Micaletti
"I've enjoyed working with Scott Cantrell's group. Mallory is very friendly and efficient anytime I need anything, as well as providing great information to all of the questions I have had. I plan to continue working with this group into the future."
We responded:
"Daniel, thank you for your wonderful review! I'm happy to hear that you've had such a positive experience with our team. Mallory is indeed a valuable part of our office, and I'm glad she has been able to assist you efficiently and provide the information you need. We look forward to continuing to work with you in the future. If you ever need anything, don't hesitate to reach out! - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Grant Larsen

September 18, 2024

5  out of  5
rating by Grant Larsen
"Anytime I've had an issue or question, they have made sure I get an answer as promptly as possible. It's really nice to know you can always count on them to get back to you."
We responded:
"Grant, thank you for your kind words! I'm glad our team has been able to provide prompt answers to your questions and concerns. It's important to us that you feel supported and can rely on us. If you ever need further assistance, don't hesitate to reach out. - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Kelli Penque

September 10, 2024

5  out of  5
rating by Kelli Penque
"Lindsey was WONDERFUL! I could not thank her enough for answering my mountain of questions when I needed renter's insurance. It was such a smooth process, I bundled my auto insurance with my renter's insurance and she saved me money in the process. I had been overpaying with a previous agent for a good length of time. Thank you for being honest and so helpful."
We responded:
"Kelli, thank you for your wonderful review! I'm glad Lindsey could assist you with your renter's insurance and your auto insurance. It's great to know she could save you money and provide honest, helpful service. If you have any more questions or need further assistance, feel free to reach out. - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"