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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ken Powe

October 24, 2024

5  out of  5
rating by Ken Powe
"Mallory was very professional, efficient and courteous."
We responded:
"Ken, thank you for your wonderful review! I'm glad to hear that Mallory provided you with professional, efficient, and courteous service. We truly appreciate your feedback and are grateful to have Mallory on our team. If you ever need further assistance, don't hesitate to reach out. - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Joseph Carlos

October 18, 2024

5  out of  5
rating by Joseph Carlos
"Jonathan Ott is a great representative. He help get into a new home and auto bundle that included my 19 year old son as one of the drivers. He was vey helpful and very attentive."
We responded:
"Joseph, thank you for your wonderful review! I'm glad Jonathan was able to assist you with your new home and auto bundle, especially including your son as a driver. It's great to know he was helpful and attentive throughout the process. If you need any further assistance, our office is always here to help. - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Toni Stricklin

October 10, 2024

5  out of  5
rating by Toni Stricklin
"Autumn was very informative. It was a pleasant meeting. Thank you Autumn"
We responded:
"Thank you, Toni! I'm glad to hear that Autumn was able to provide you with the information you needed and that you had a pleasant meeting. We appreciate your feedback and look forward to assisting you with any future needs. - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Kellie Maske

October 9, 2024

5  out of  5
rating by Kellie Maske
"Lindsey Dodd has been very informative and helpful. She takes all the time you need to understand the policies. A very pleasant person to speak with! Thank you for your help Lindsey!"
We responded:
"Kellie, thank you for your wonderful review! I'm glad Lindsey was able to provide you with the information you needed and made the experience pleasant. We appreciate your kind words and are always here to help with any future questions or needs. - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Daniel Micaletti

October 8, 2024

5  out of  5
rating by Daniel Micaletti
"I've enjoyed working with Scott Cantrell's group. Mallory is very friendly and efficient anytime I need anything, as well as providing great information to all of the questions I have had. I plan to continue working with this group into the future."
We responded:
"Daniel, thank you for your wonderful review! I'm happy to hear that you've had such a positive experience with our team. Mallory is indeed a valuable part of our office, and I'm glad she has been able to assist you efficiently and provide the information you need. We look forward to continuing to work with you in the future. If you ever need anything, don't hesitate to reach out! - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Animeeta Patel

October 3, 2024

5  out of  5
rating by Animeeta Patel
"Autumn took the time to explain every aspect of our policy! Would definitely recommend her if you want someone who is thorough and knowledgeable! Thank you, Autumn!!"
We responded:
"Thank you, Animeeta, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear that our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Chris, who make sure that our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Grant Larsen

September 18, 2024

5  out of  5
rating by Grant Larsen
"Anytime I've had an issue or question, they have made sure I get an answer as promptly as possible. It's really nice to know you can always count on them to get back to you."
We responded:
"Grant, thank you for your kind words! I'm glad our team has been able to provide prompt answers to your questions and concerns. It's important to us that you feel supported and can rely on us. If you ever need further assistance, don't hesitate to reach out. - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Ginger Wolfe

September 16, 2024

5  out of  5
rating by Ginger Wolfe
"Lindsey was very knowledgeable and helpful. Would recommend her services to others."
We responded:
"Thank you, Ginger! I'm glad Lindsey could assist you so well. We appreciate your recommendation and are always here to help with any future needs. - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Kelli Penque

September 10, 2024

5  out of  5
rating by Kelli Penque
"Lindsey was WONDERFUL! I could not thank her enough for answering my mountain of questions when I needed renter's insurance. It was such a smooth process, I bundled my auto insurance with my renter's insurance and she saved me money in the process. I had been overpaying with a previous agent for a good length of time. Thank you for being honest and so helpful."
We responded:
"Kelli, thank you for your wonderful review! I'm glad Lindsey could assist you with your renter's insurance and your auto insurance. It's great to know she could save you money and provide honest, helpful service. If you have any more questions or need further assistance, feel free to reach out. - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Thomas Faucett

September 6, 2024

5  out of  5
rating by Thomas Faucett
"I called and requested a quote and was contacted the same day and given quote. The service was great and very helpful and friendly ."
We responded:
"Thomas, thank you for your wonderful review! I'm glad you found our service helpful and friendly. If you need any further assistance or have more questions, feel free to reach out anytime. - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Jesse Hurst

August 15, 2024

5  out of  5
rating by Jesse Hurst
"So I I won't lie I had given them 2 stars for prior events but Mallory has fixed all my concerns. She was a pleasure to work with. I would recommend them to anyone."
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Savannah Newton

July 31, 2024

5  out of  5
rating by Savannah Newton
"Autumn was super sweet and helpful! I will definitely use her for any of my insurance needs!"
We responded:
"Hey Savannah! Thanks for the awesome review! We're so happy to know that Autumn was super sweet and helpful! We're here for any of your insurance needs anytime! - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Renee Bingham

July 30, 2024

5  out of  5
rating by Renee Bingham
"Rachel was very nice and patient . She was able to give me a better quote on my car insurance. I am so thankful for her."
We responded:
"Hey Renee, thanks so much for your awesome review! I'm really glad Rachel could help you with a better car insurance quote. We're grateful to have her on our team! If you need anything else, feel free to reach out anytime. - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Jennifer Cox

July 29, 2024

5  out of  5
rating by Jennifer Cox
"Rachel and Brittany were amazing! They helped me with every question I had. They were also able to save me a ton of money! Thank you all so very much!"
We responded:
"Hey Jennifer! I'm so glad to hear that Rachel and Brittany were able to help you with all your questions and save you money! Your feedback means a lot to us. If you need anything else, feel free to reach out anytime! - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Sunderlan

July 25, 2024

5  out of  5
rating by Sunderlan
"Autumn was super kind and professional and helped me with ease with my policy. Would recommend anyone who is looking for quality customer service and good insurance!"
We responded:
"Hey Sunderlan, thanks a bunch for the awesome review! I'm so happy to hear that Autumn was able to assist you with your policy so smoothly. We always strive to provide top-notch customer service, and it's great to know you had a positive experience. If you ever need anything else, don't hesitate to reach out! - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Colin Walsh

July 5, 2024

5  out of  5
rating by Colin Walsh
"Rachel could not have been nicer or more helpful! She saved me a ton of money with better coverages than I had with Geico."
We responded:
"Colin, we appreciate you leaving us a kind review! It's great to hear that Rachel provided you with better coverages and saved you money! We are here to assist you with any insurance needs in the future, thank you for being part of our Gardendale State Farm family! Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Mary Armstrong

June 28, 2024

5  out of  5
rating by Mary Armstrong
"We have had SF for our autos for several years. After a very informative conversation yesterday with a wonderful lady named Savannah. We will now be moving our homeowners to State Farm as well. Our current policy is with Traveler's and after a tree company dropped a tree through our kitchen over a year ago now. Our home is still not fully repaired. To say that our service with them has been subpar is been nice."
We responded:
"Mary, we are thrilled to hear about your positive experience with Savannah and how pleased you are with our auto insurance services! We are grateful for the opportunity to assist you with your homeowners' policy and look forward to providing you with the same level of exceptional service. Thank you for choosing us to protect what matters most to you! - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
Profile photo of Carl Butler

Carl Butler

June 6, 2024

5  out of  5
rating by Carl Butler
"I have been a State Farm customer for a long time. We moved to the area and decided to change agents. They were able to find mistakes that our old agent had made on our policy's. Their office staff is very courteous and polite."
We responded:
"Carl, we're thrilled to have you as a valued customer! I'm pleased to hear that our team was able to identify and rectify any errors on your policy. We're grateful for your kind words about our courteous office staff. If you ever need assistance in the future, please don't hesitate to reach out. - Scott Cantrell, State Farm Insurance Agent, Gardendale, AL"
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Emrys

June 4, 2024

5  out of  5
rating by Emrys
"Mallory was a great help!! She saved me get the additional insurance I needed and made me feel important as a customer!! She needs a raise!!!"
We responded:
"We love helping folks save money on insurance. Thanks for the great review."
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Stephen Cain

May 24, 2024

5  out of  5
rating by Stephen Cain
"5 stars isn’t enough! Ms. Autumn Owens went above and beyond to get me insured on a sea doo! Even working after hours, on a Friday with a 3 day weekend. Highly recommend! You won’t find a more friendly group of people that are willing to make it happen!"
We responded:
"Stephen, we're happy to hear about your exceptional experience with Autumn! Her dedication and commitment to ensuring you were insured on your sea doo truly sets her apart. We're grateful for your recommendation and look forward to assisting you with any future insurance needs. - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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Sara Scott

May 16, 2024

5  out of  5
rating by Sara Scott
"Rachel was prompt, friendly, and thorough! She made sure I was aware of each benefit on the insurance, and was very easy to talk to"
We responded:
"Thank you, Sara, for your fantastic review! I'm pleased to hear that Rachel provided you with thorough and friendly service while on your insurance journey! We're grateful for your thoughtful feedback and look forward to assisting you further in the future! - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"
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david bower

May 14, 2024

5  out of  5
rating by david bower
"great job lindsey you and all are great thank you for being there"
We responded:
"David, I'm glad that Lindsey and our team provided you with great service! Thank you for recognizing their hard work and dedication."
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Bennie Carter

April 29, 2024

5  out of  5
rating by Bennie Carter
"Great service"
We responded:
"Bennie, thank you! We appreciate your trust in us to take care of your insurance policies. - Scott Cantrell - State Farm Insurance Agent"
Profile photo of Lucky Sportster

Lucky Sportster

April 24, 2024

5  out of  5
rating by Lucky Sportster
"Mallory called me, following a request for a quote. They beat my current insurance price, and will save me $150 per month on my home/auto bundle.... SOOOOOO happy that I answered her call today. Bonus: Mallory made the whole process of switching insurance companies SUPER easy! Ten stars!"
We responded:
"Thank you so much for your kind words about Mallory! We're thrilled to hear that she provided you with such an outstanding experience, offering savings on your home and auto insurance bundle while making the switching process super easy. At State Farm, we're committed to providing personalized service and finding the best solutions for our customers' insurance needs. It's fantastic to know that Mallory's efforts resulted in significant savings for you and that she made the transition seamless and hassle-free. - Scott Cantrell - State Farm Insurance Agent"
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Michael Bloomston

April 12, 2024

5  out of  5
rating by Michael Bloomston
"Very helpful and knowledgeable. Simple and smooth transaction."
We responded:
"Michael, thank you for your feedback! I'm glad to hear that we were helpful, knowledgeable, and that the transaction went smoothly. - Scott Cantrell - State Farm Insurance Agent, Gardendale, AL"