State Farm® Insurance Agent Scott Cantrell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steve Oakes
July 3, 2025
5
out of
5
rating by Steve Oakes
"Autumn provided an excellent policy review. She answered most of my questions and then followed up with additional information for the rest. Great customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Dororthy Rouse
June 26, 2025
5
out of
5
rating by Dororthy Rouse
"Great meeting with Shelby. She was professional, pleasant and very informative. All around good meeting. I rate her a thumbs up."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Debra Murray
June 19, 2025
5
out of
5
rating by Debra Murray
"Shelby P. has been very helpful in explaining and helping with the changes in consolidating the auto policies. She is friendly and understanding."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Annie Moore
June 13, 2025
5
out of
5
rating by Annie Moore
"I had a great experience in speaking with this Cassie Park she was very understanding. Patient and very knowledgeable about her job I really enjoyed speaking with her and I hope she will continue to be my go to person whenever I have a question or need some help keep the good work up Cassie you’re my number one thanks again for all your help and concern for my home and auto thumbs up."
We responded:
"Annie, thank you for taking the time out of your day to leave us a review! We love hearing about how Cassie provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
A Ameen
June 6, 2025
5
out of
5
rating by A Ameen
"Mrs. Cassie Parks is a GEM!!! State Farm Associates have always been hands one in my experience with them, but Mrs. Parks is simply exceptional. I thank you all for making my experience seamless. AWESOME Staff!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Geralyn Pope
May 27, 2025
5
out of
5
rating by Geralyn Pope
"Call and ask for Mallory!! That’s it that’s the post! She was so helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Steve Snow
May 20, 2025
5
out of
5
rating by Steve Snow
"It was a pleasure working with Lindsey to look at different options with different product lines. Highly recommend if you are looking for friendly, personal service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Laney DeJonge
April 29, 2025
5
out of
5
rating by Laney DeJonge
"Great to work with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Brandi Holloway
April 29, 2025
5
out of
5
rating by Brandi Holloway
"Mallory was very patient and descriptive on the policy we inquired about. She is very professional."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kembria Gilbert
April 25, 2025
5
out of
5
rating by Kembria Gilbert
"Autumn helped me with my policies and made sure that I understood everything. She was very detailed and kind. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Travis Grayson
April 24, 2025
4
out of
5
rating by Travis Grayson
"Very informative and great customer service."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
kandie W
April 24, 2025
5
out of
5
rating by kandie W
"I love the way my state farm takes care of my car and home"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Brian Kilby
April 21, 2025
5
out of
5
rating by Brian Kilby
"Autumn was very kind and informative. She got me all set up very quickly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sandra Wentworth
April 15, 2025
5
out of
5
rating by Sandra Wentworth
"Everyone that I have talked to on the phone has been very helpful very respectful and just a joy to talk to."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Donna Urquhart
April 15, 2025
5
out of
5
rating by Donna Urquhart
"Shelby did a wonderful job in welcoming us to the Scott Cantrell Gardendale State Farm office. She was very helpful and went out of her way to help us. Looking forward to interacting with her in the future."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Mandie S
April 8, 2025
5
out of
5
rating by Mandie S
"I sent an email yesterday for some help with our policy, and Shelby was super quick to reply! I've also worked with Lindsey in the past to get our policies set up, and she's been fantastic too. We switched to State Farm a couple of years ago, and have had such a great experience so far. Highly recommend this location!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Andrea G
April 3, 2025
5
out of
5
rating by Andrea G
"Mallory has been the best! She has answered all of our questions and been so patient and kind. She has made my experience with insurance shopping so easy and seamless. I appreciate all her hard work with getting me set up with a new policy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ash W
April 1, 2025
5
out of
5
rating by Ash W
"Autumn was amazing! She let know about products that I didn't even know that State Farm had. I enjoyed speaking with her and she made the process seamless. Thank you so much Autumn!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ashley R
March 27, 2025
5
out of
5
rating by Ashley R
"Autumn is very knowledgeable and sooo sweet. I have been with this company over 14 years and have no complaints."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Walt Craft
March 25, 2025
5
out of
5
rating by Walt Craft
"Autumn was grate to talk to and answer all the questions I had"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kim Hood
March 20, 2025
5
out of
5
rating by Kim Hood
"Mallory was very helpful. Excellent customer service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Russell Mccay
March 18, 2025
5
out of
5
rating by Russell Mccay
"One of if the best insurance agent I ever had!! 💯 Great staff and service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Chad Carter
March 18, 2025
5
out of
5
rating by Chad Carter
"I would like to thank Shelby for immediate assistance pertaining to my auto policy. Swift service beyond reproach as always."
We responded:
"Thank you, Chad, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! I am lucky to have hard-working team members, like Julie, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Kelsey Baltzer
March 16, 2025
5
out of
5
rating by Kelsey Baltzer
"I got a policy with Scott’s office with Lindsey, she was professional, quick and made the process very simple. You can never go wrong with this office, all the employees are incredibly friendly and welcoming. 5 stars all around🤍"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Meghan
March 3, 2025
5
out of
5
rating by Meghan
"Mallory Hale helped me get a much more affordable rate and the process was quick and easy!"
We responded:
"We are overjoyed by reviews like this, Meghan! Mallory always puts our customers first and we are glad she was able to assist you with your insurance needs. Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"